D18A1153Sherry, RDA
Patient Manager

Sherry has had the honor of working in orthodontics since 1978. She has been with Dr. Mack since his practice opened in 1997 and truly enjoys her work here. She loves being a part of creating a beautiful smile on each and every patient she sees!

 

D18A1171Leann, RDA
Scheduling Coordinator

Leann has over 30 years of orthodontic experience. She has been with Dr. Mack since October of 1997. Leann is well versed in every aspect of the office. She is a people person and enjoys working with everyone. Leann and her husband Russell have two wonderful daughters. When she’s not working, Leann likes to spend time with family and friends traveling.

 

D18A1155Michele, RDA
Treatment Coordinator

Michele has been with Mack Orthodontics since 1999. She is a graduate of the Black Hawk College Dental Assisting Program, and has been employed in dentistry for over 20 years. Michele enjoys welcoming new patients and the families to the practice. She also oversees marketing activities with other offices, schools, and community organizations. She loves to spend free time relaxing with her husband and children.

 

D18A1192

 Kelly, RDA
Laboratory Technician/Patient Manager

This week our Mack Orthodontics’ spotlight is on Kelly.  Kelly started her career in dentistry over 25 years ago learning her craft as a dental assistant at a general dental office in Moline.  She quickly moved on to specialize in the field of orthodontics where she has worked for over 20 years.  Kelly is a huge blessing to Mack Orthodontics and her experience and training allow her to work in all areas of the office, including front desk, the clinic, and even the lab.  In fact, if your child has had an expander or retainer, there’s a good chance Kelly made it!  Kelly is also a loving mother of five children, and when not at the office, Kelly and her husband, Curt, enjoy being outdoors with their dogs or spending time at their cabin in northern Iowa.

 

D18A1147Kassie, RDA
Scheduling Coordinator

Kassie began her career in orthodontics in 2006 when she was first hired to work in the front office.  She has experience dealing with all aspects of the front office, including scheduling, billing, and insurance and is an expert at customer service.  Possessing a great deal of skill in office technology, Kassie is commonly our in house computer support person.   She was also trained in the clinic as an orthodontic assistant, but the patients and staff missed her in the front office so much she was eventually moved back to the reception area where her talents and abilities allow her to do the work of 2 people.  Kassie is also well known at Mack Orthodontics for her loud contagious laugh that reverberates around the office daily.  When not working hard making patients happy at the office, Kassie is at home with her husband and 2 young children, where they enjoy camping and taking motorcycle rides.

 

D18A1160Jennifer, RDA
Patient Manager

After deciding on a career in dentistry, Jennifer graduated from Scott Community College’s dental assisting program in 2010 and started working in an orthodontic office right out of the gate.  Jennifer began working at Mack Orthodontics in 2013 and has been the perfect addition to our team.  She is a very conscientious orthodontic assistant who enjoys getting to know her patients as much as she enjoys helping them create a beautiful smile.  She is a caring and hardworking person loved equally by her patients and teammates.  Outside of work, Jennifer loves crafting and spending quality family time with her two young children at home.

 

D18A1177Brooke, RDA
Patient Manager

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D18A1167Kristen, RDA
Patient Manager

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D18A1175Stacey
Financial Coordinator

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