Starting your journey toward a healthy smile is an exciting step. At Mack Orthodontics, we welcome new patients to our Bettendorf and Eldridge offices with warmth and expert care. This initial meeting is our chance to get to know you. We want to enable you to understand how our services can improve your health and confidence. Whether you are interested in Invisalign® clear aligners or traditional types of braces, we are here to provide clear answers.
At Mack Orthodontics, we strive to create beautiful smiles and optimize dental health, while making your orthodontic treatment an enjoyable experience. We are dedicated to improving the quality of life of our patients, their families and our teammates by providing excellent orthodontic treatment in a professional and enjoyable environment. Based on a foundation of integrity and high standards, our strategy is to employ operational excellence, dental colleagues that anticipate and exceed patients' needs and to continually work hard to improve.
Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 10 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.
Your visit begins with a warm welcome from our patient coordinators. They will help you settle in and show you around our office. We then move into a detailed clinical examination. Dr. Steven Mack will evaluate your specific dental needs to determine the best path forward.
To help us see what is happening beneath the surface, we may take diagnostic records. These typically include digital x-rays, photos, and precise impressions. These tools are essential because they help us craft an accurate plan tailored just for you. Once we have this information, we will sit down together to discuss your options and help you choose the treatment that fits your life.
We believe that knowledge brings peace of mind. During this first visit, we will provide clear information regarding the following topics:
Every smile is different. We encourage you to ask any other questions you may have during this time. We want you to feel inspired and confident about the journey ahead.
To help your visit run smoothly, please bring the following items to our office:
Exceptional care depends on open communication. We promise to speak clearly about our findings and any alternative options available to you. We view our relationship with you as a partnership. By working together, we can reach our shared goal of a beautiful smile. If you are a parent exploring care for a child, we invite you to learn about early treatment or specialized options like Invisalign treatment for teens.
By the end of this visit, you will have a complete understanding of how we can help you. Our staff is ready to guide you through the process from start to finish. If you need help with map and directions or have questions before you arrive, please reach out to us. We look forward to seeing you soon.
