Patient Reviews
"Dr. Mack is one of a kind! He cares about his patients and makes sure everything is going well with your braces.His crew are just as friendly and concerned on how your progress is coming.If and when you need braces, Mack Orthodontics is a phenomenal place to get your teeth straightened!!!"
"My experience was wonderful!! They were very professional,helpful and kind. Very recommended!!"
"Great experience at Mack Orthodontics! I felt like the team listened to and addressed my concerns, and explained things well. I am so happy with how my smile looks and how much better my bite feels. Highly recommend."
"My family members have all been patients of Dr. Mack through the years and have continually experienced the friendliest and most professional care. The results speak for themselves and show in our five star smiles! We would not think of seeing another orthodontist and highly recommend Dr. Mack and his office."
"What an amazing place all around. Dr Mack and his team are the best, hands down. My son's regular doctor recommended me over to Dr Mack and I'm so glad she did. My son had a tooth that was stuck straight forward in his gums and he needed it surgically opened to start pulling it down. I got the run around and came across a Dr that told me it'll die, just pull it. Dr Mack said, absolutely not! My son has an expander, top braces, and a healthy tooth being pulled down! I can't thank him and his staff enough. They are truly heaven sent. If you're searching for the best orthodontist, Dr. Mack and his team are it. He will never steer you wrong. All blessing to them. ❤️"
"I love it my teeth are so clean"
"Dr. Mack and his entire team are absolutely incredible! My son got his expander earlier this year and recently just got his braces. From the first consultation, Dr. Mack has been wonderful to work with - he is always so kind and informs us of what the next steps are so we know what to expect. He even checked in on my son the day after he got his braces to make sure he was doing well! Everyone in the office is so pleasant to work with. Mack Orthodontics is hands down the best ortho office in the QC!"
"Great to work with"
"We love Dr Mack! As well as everyone who works there. Everyone is always happy and friendly!"
"Everyone is EXTREMELY friendly! Super relaxed environment, amazing refreshments, overall great patient experience!"
"Friendly staff, gentle on your teeth but get the job needed done"
"Last March the decision was made to get braces as an adult. My evaluation/introduction meeting went so much better than I expected. Dr. Mack listened to me, applied thoughtful consideration, and developed a compromise from what I wanted to what would work best for me for the best possible outcome. I really feel that Dr. Mack was genuinely looking out for my best interest, even if I didn’t know exactly what that was. I trusted him wholeheartedly. The day my braces were placed on, could have been awkward for an adult but the entire staff treated me like a person, not an older person, just a person. Every step of the process from pictures to the application I was well informed and no surprises. Next is the continuing care, each appointment I am never left waiting in the waiting room. I typically schedule my appointments in the Eldridge office and always have found a time that works for me. During the my visits, the staff is very professional and friendly. They seem to genuinely care about me not just as a patient but as a person. I have had to phone into the office for follow up questions, and everyone is able to help me, I am not kept on hold and my questions were answered quickly, patiently, and professionally, never rushed. I am almost through my time with Dr. Mack but I certainly would recommend him and his staff in the event you need Orthodontic care. Never once have I felt like just a number, I have always felt like a welcomed and valued patient. My experience was one that was very positive and if I had to do it again, I would chose Mack Orthodontics, Dr. Mack, and his staff all over again!"
"My 7½-year-old daughter had a wonderful experience at her orthodontic appointment! The entire team was so kind, patient, and gentle with her, taking the time to explain everything in a way she could understand. Dr. Mack was very thorough and made sure we both understood the treatment plan and next steps. The office was clean, welcoming, and ran right on schedule. I really appreciate the care and attention the entire staff showed, it made what could have been a nervous visit into such a positive experience! Highly recommend this office for children’s orthodontic care."
"First experience at Mack Orthodontics was great! From the moment we walked into the door we were greeted with a warm welcome and a smiling face. Dr Mack himself is amazing and answered all of our questions. Definitely recommend this office to anyone looking for a beautiful smile."
"Dr Mack and his team are great! They are all super friendly and were eager to answer all of our questions and concerns. They fully explained their plans for my daughter’s braces."
"Called on Wednesday . Got in for new patient/consultation on Tuesday the following week. Left that appt with braces. Couldn’t have been a better smoother experience or process. Highly recommend."
"Dr. Mack is truly the best at what he does. His compassion, professionalism, and hands-on approach with every patient are unmatched. As someone who works in customer service, I’m genuinely blown away by the level of care and respect shown not only by Dr. Mack but by his entire staff.From the moment you walk in, you’re treated with kindness and made to feel completely at ease—never judged, never rushed. They take the time to ensure you feel confident and comfortable throughout the entire process. I’m truly excited to start my journey with this team"
"Our daughter received great care from Dr Mack and his team! Her teeth were a bit complicated and the process was longer than we all expected, but Dr Mack was encouraging. His expertise in his field resulted in a beautiful smile that was worth the wait. We appreciated the ease of getting appointments as well as the transparent billing process. Not all healthcare is easy to obtain or work with, but Mack Orthdontics certainly is! The entire team is so direly and pleasant to work with. We highly recommend!"
"Everyone in the office is professional and competent. Their smiles are great too."
"Our family loves Dr. Mack and his entire staff! They’ve treated three of my kids and me, and every experience has been wonderful from start to finish. The staff is always friendly, professional, and great at making everyone feel comfortable—especially the kids.Each of us had different needs, but Dr. Mack took the time to explain every step clearly and made sure we all got the best possible results. The office is always clean, welcoming, and runs on time, which I really appreciate as a busy parent.Two of my kids’ smiles look amazing now, and my daughter and I are currently in treatment. I couldn’t be happier with the care we’ve received. I highly recommend Dr. Mack to anyone looking for a trustworthy, skilled, and genuinely caring orthodontist!"
"Dr Mack was great with my son. Staff is always very friendly"
"We love Dr. Mack and Mack Orthodontics!"
"Beautiful office. Very nice people. I was greeted by everyone with a smile."
"3 daughters, 3 sets of braces from Dr Mack, 3 beautiful smiles & 2 happy parents! Great staff & exceptional service."
"We love Dr. Mack and the whole staff!"
"It is a great team. I suggest them to others."
"Treated with flexibility, kindness, and dignity. Upfront with costs, options and treatment plan."
"You all do a great job and his teeth are looking great!"
"We absolutely love Dr. Mack. All 4 of our daughters have seen him. The office is always a wonderful environment. Staff is friendly."
"Dr. Mack has taken great care of both of our girls through the years. Our girls have loved going to his office and everyone there is always smiling and very friendly."
"Welcoming environment with highly skilled and professional providers! Definitely recommend!"
"I always get compliments on my smile. Dr Mack is knowledgeable, professional and down to earth. I never met a more gentle man and that is of great importance in the world of dentistry."
"Knowledgeable staff and doctors, always takes care of me, my kids, and the patients we refer to them!"
"It was great, super friendly"
"Mack Orthodontics is absolutely wonderful! Friendly, and knowledgeable staff.Dr. Mack is the best in the business!"
"Very warm and welcoming staff, friendly to all our kids. Thank you Mack Orthodontics for the wonderful visit!"
"Very nice staff!! Work well with young teens! Very excited to see end results.!"
"Friendly, knowledgeable staff made my visits welcoming. They know what needs to be done to get bigger, better smiles!"
"Fantastic office. I have not been the easiest case, but I am confident in Dr Mack’s ability to improve my bite! The assistants and the front desk staff are all very pleasant, knowledgeable, and kind. Never a bad experience! The team also worked me in quickly when I had a wire pop out of the bracket. I highly recommend Mack Orthodontics!"
"Always enjoy my visits at Mack’s, I’ve been going here for over a year now and they’ve taken great care of me!! My teeth have come so far and I’m so greatful for Dr. Mack and his and team!"
"My experience with Mack orthodontics has been wonderful, Dr. Mack is always nice, as are the employees! Truly appreciate what they do."
"A very kind and courteous staff. And you know when your experience is done, the smile looks amazing."
"We love doctor Mack! Hands down the best and treats your kids as if they are his own!"
"Mack Orthodontics is the best!!! Awesome staff and service for all 3 of my kids!!"
"My son has had a great experience with his treatment. The staff are all very friendly and Dr Mack is informative and thorough."
"Great experience with a great outcome"
"Going to Mack these past 3 years has always been a great experience and full of great team members!"
"We love Dr. Mack and all of his hygienists and assistants. Starting from the moment you walk in, the two girls in the front are very friendly and make you feel welcome. My 3 children and myself go there for treatment. Dr. Mack is wonderful with all of us. He answers all of our questions and concerns and is quick to put our minds at ease. Highly recommend going here!"
"All around great facility. Very friendly staff."
"Best orthodontist in the quad city and very highly recommend. Dr.Mack is so personable and actually cares about his patients and their well being!!"
"Very welcoming and very pleasant"
"Dr. Mack takes his time with every patient that walks in the door and makes sure to give me a recap of my sons appointment and what to expect next. His staff is friendly and I love how they are on time with appointments!!!"
"Everyone at Mack was very helpful and always answered our questions. They gave good details and made my son feel very comfortable about getting his braces."
"Dr. Mack is truly the nicest and happiest orthodontist you’ll ever meet! Always full of great energy and truly cares about the patients. The staff is just as amazing—friendly, efficient, and welcoming every time. We couldn’t be happier with our experience here. Highly highly recommend!"
"Dr Mack and his staff are amazing!!!! So friendly! Always smiling and very personable!"
"Dr Mack and his staff have always been wonderful to our family. They run such an efficient office and the experience there is always top notch.He also went above and beyond by coming in on a Saturday night when my son had an issue with his braces. I am so happy to have both of my boys getting braces through him."
"So nice and professional. It’s a “headache” trying to get use to, but I know the results will be worth it. I love Mack Orthodontics!"
"Mack Orthodontics is the best in the business. My son, daughter, and myself all are currently patients. Dr. Mack is a specialist striving for the perfect smile every time! I highly recommend Dr. Mack and his team, from easy and convenient scheduling, to colorful fun options for braces, they have it all!"
"Our son is a client at Mack and we couldn’t be happier! Their staff is very prompt to get us in and always so friendly. Dr. Mack is very friendly and so positive! We have been so pleased with our son’s progress and will absolutely take our next two children here for their braces as well."
"Dr Mack and his team are outstanding! I highly recommend. They do a great job and while getting braces was not something my daughter was excited about, she never dreaded going, that is something to be noted! The one thing I enjoyed was the efficiency too. They stayed on schedule which as a working parent is something I was grateful for."
"Dr. Mack and his staff are THE BEST! He is so caring and truly wants the best outcome for all his patients. I would highly recommend Dr. Mack to anyone looking for an orthodontist!"
"HIGHLY RECOMMEND!!!!Dr. Mack is the best! He is personable, communicates with you throughout the entire process, and does the BEST work! I am blown away with my daughter’s results and can’t wait for my son to start his treatment with Mack Orthodontics soon. I cannot say enough great things about Dr. Mack and his entire staff!"
"We are so happy with the professionalism and dedication Dr.Mack showed to both of our kids with their braces. Our kids were always at ease and comfortable with all work being done with the results being amazing. They are proud to smile and show off the results!"
"I've had a great experience with all the staff member being extremely polite.And after 2 years of braces my teeth feel fantastic."
"Dr. Mack has treated two of our daughters and we couldn’t ask for a more caring and thorough doctor to care for their orthodontic needs."
"I just love Dr. Mack! He has been wonderful with my kids and now myself. You won't find a more personable and professional orthodontist in the QCA."
"Greatest orthodontist in the mid west! Thank you for always taking great care of my son!"
"My teeth were moving so good that I had a wire poking me so I called and they got me right in even when they were just about to close. They really are good people and know what they're doing. And not only that, they create relationships with their customers. That right there in a PLUS in my book"
"Both of my kids and myself had braces with Dr Mack nearly 20 years ago. Now my grand daughter goes to Mack too, as will her siblings. Always top notch and always professional. I highly recommend Mack Orthodontics! Your smile is so very important to them. 😬🤪😁"
"Friendly and lovely staff members. Dr. Mack very knowledgeable and funny"
"I was Dr. Mack's very first patient. Back in the late 90's. Dr. Mack did a great job of straightening my teeth. Great memories. I still wear my retainer and my teeth still look good. Thanks Dr. Mack, Sherry, and Leanne."
"Great team of joyful, hard-working, flexible staff! They worked around our schedule, appointments were on time, and the finished smile absolutely stunning! Trustworthy and professional, they all have surpassed our expectations."
"Took my oldest to Dr. Mack, back in early 2000's. Now have returned for my youngest. Again, was not disappointed. State of the art practice. Dr. Mack is still absolutely amazing! Extremely knowledgeable, professional and the friendliest personality. His staff is absolutely the same. Daughter and I, really enjoyed our consultation. She came home and told her dad, " I loved that place," 5 ***** from The Tincher Family!"
"highly recommended!!! Dr. Mack and all the staff are fantastic!"
"Great location and wonderful, friendly staff!!"
"A AWESOME TEAM! Very professional and personable."
"You will not regret choosing Dr. Mack for your care. Ahhhhhmazing, all around!"
"I would recommend this place to everyone. The doctors are serious about what they Do, and the staff is professional everyone works well together to help you achieve a better smile. They also treat you like your at home."
"Highly recommend!! Having my 10 year old son say “this place is pretty awesome” is a WIN for this mom!! Both Drs are amazing and the follow up phone calls are so appreciated! The MACK team is so personable and kind!"
"They were VERY niceI loved it there"
"nothing but excellent experience with Mack Orthodontics. Dental services very professional all around and wonderful staff to work with. Very accommodating and understanding along the entire orthodontics process. Highly recommend!"
"Dr. Mack was fantastic. He took the time to explain the details throughout the process and I could not be happier with the results. If you are looking for an Orthodontist in the Quad Cities or Eldridge, I highly recommend him."
"Two kids with braces in the last month. Great atmosphere, kid friendly, family friendly, and very professional."
"I'm a dentist working in the Quad City Area and I recently completed my orthodontic treatment with Dr. Mack. I couldn't be happier with the results! From the front desk staff, to the assistants and Dr. Mack...they were all so friendly and welcoming! Thank you for the great experience and I'll continue to refer my patients to seek their orthodontic care with Mack Orthodontics. Thank you for my great smile! :-) -Laura Sass D.D.S."
"I'm a dentist working in the Quad City Area and I recently completed my orthodontic treatment with Dr. Mack. I couldn't be happier with the results! From the front desk staff, to the assistants and Dr. Mack...they were all so friendly and welcoming! Thank you for the great experience and I'll continue to refer my patients to seek their orthodontic care with Mack Orthodontics. Thank you for my great smile! :-)-Laura Sass D.D.S."
"Dr. Mack and his staff are exceptional people. We are always treated very well. We just finished our third child in braces with this office and will be sending our fourth child to him if necessary. Dr. Mack in his office staff are the bomb!"
"Love Dr Mack and all his staff. The girls are always smiling and in good moods. Everyone is just awesome."
"We started our relationship with Dr Mack about 12 years ago with our son and continued to be consulted with our daughters too! We always felt so welcomed and enjoyed all the staff as well! Thank you for such a great orthodontic experience!!"
"Dr. Mack and his staff have been truly AMAZING with our 3 kids. He helped one over come the white coat syndrome! We will sure miss them once our youngest has his braces off. I would send everyone to Mack Orthodontics you would NEVER be disappointed. We LOVE it!"
"Dr. Mack and his staff have been truly AMAZING with our 3 kids. He helped one over come the white coat syndrome! We will sure miss them once our youngest has his braces off. I would send everyone to Mack Orthodontics you would NEVER be disappointed. We LOVE it!"
"Dr. Mack provided outstanding service and has an excellent staff! Thanks!"
"You couldn't find a friendlier person than Dr. Mack! He is always genuinely happy to talk with his patients. He does a great job explaining methods and procedures to make sure you understand all your options and help you decide what would be best for you. There couldn't be another Orthodontists' office that could make you feel so comfortable."
"Dr. Mack is absolutely wonderful! So great with our kids. We have three kids in or on their way to braces. Our oldest is almost out of his braces. His teeth look great! We saw an immediate improvement and it has just gotten better and better. We also have a son who is a bit skiddish of dentists, etc and Dr. Mack does such a great job of calming his fears. I would highly recommend Mack Orthodontics! Thanks Dr. Mack!"
"Steve Mack and his staff are beyond tremendous. Both kids have had work done and the service in second to none. Also love the interior/atmosphere at Mack. Would recommend him to anyone!"
"We've been going to Dr. Mack for over 2 years now for consultations. Everyone in the office has been great to deal with. We usually have the 7:00 am appointments and everyone is bright and chipper and ready to get us in and out. I would recommend Dr. Mack to anyone who needs orthodontics help... in fact I've already been referring anyone who asks!!"
"We love Dr. Mack's! Our 7 yr old, Tyler, can't wait for his next appointment. Everyone is so friendly and they make it easy to understand the process of the orthodontics."
"Dr. Mack and his Team,What they mean to Zina:They are very kind, considerate, and I love the way Dr. Mack makes sure your teeth are perfect, before he goes onto the next step or procedure. He doesn't rush with none of his clients and that let's me know he cares.I love going to Dr. Mack's office because of his sweet spirit and joy he has. He is always in a good mood. Also, I'm seen on time, never waiting. I can truly say, this is the ONLY doctor that I've ever been to and didn't have to wait a long period of time to be seen. His staff sets the appointment and that's what appointment you will be seen. I've never seen nothing like it and I've been seeing him and his team for over 3 years now.Thank you Dr. Mack and Staff,Zina Rios"
"Dr. Mack and the office staff are amazing. They have helped my teeth grow in many ways. I don't even have braces on yet and I look forward to the many years ahead. When I grow up I want to be just like Dr. Mack."
"Dr Mack and his staff are the best. All 5 of our daughters are patients there and when we walk in they know each one of them by name. Very kid and parent friendly!"
"Dr. Mack is the friendliest dentist I've ever met. Both of my kids have had braces at Mack Orthodontics. We drive a few towns away even though there's another orthodontist a mile from our house. The entire staff is always friendly making it an appointment my kids look forward to! Love it there."
"This past fall my son had a trauma injury when he fell off his bicycle and landed face first. I called Dr. Mack's office as we were unsure if he knocked some permanent teeth loose. They got us in that morning! Dr. Mack spent time with us and was very gentle as my son (8 years old at the time) had an extremely swollen lip and bruised gums. We were so thrilled with the care and attention my son received. Dr. Mack went above and beyond what was expected. He truly cared about my son! Thank you for the wonderful treatment and considerate staff. Dr. Mack's office is truly a gem in the world of doctors' offices today!"
"Dr. Mack is the best, he is always to engaging with the kids and fun to be around. My kids teeth have come a long way, thanks to his expertise and knowledge. I would recommend Dr. Mack to anyone in need of orthodontic work. I would even recommend having your children checked earlier than you think, the sooner they start working on the jaw the bigger the impact with less time spent in braces."
"Dr. Mack and the staff at Mack Orthodontics are wonderful! From the moment I came in for my consultation to day I got my braces removed, each and every staff member went above and beyond to make me feel right at home. Thank you Mack Orthodontics for giving me the smile of my dreams!"
"I wasn't sure what to expect since I never had to deal with an Ortho before. Dr. Mack is the best. Makes my son very welcome and always has a smile on his face. He makes sure that even newbies like us understand why we are doing what we are doing(ie. retainer, braces and such) and what we are hoping to achieve. His staff is also amazing. They are always in a good mood and helpful. I feel the level of care is very high and you can tell that they care about you as a patient, or the parent of a patient. I wouldn't go anywhere else."
"Dr. Mack's office is great! The staff is always very friendly. We are very new to the world of braces and everyone in the office has been so willing to explain everything in very simple, easy to understand terms and they have answered all the questions we have had. We have been so happy with our experience that we are getting ready to start our second child with Dr. Mack!"
"My daughter, age 7, had to get braces this spring. I thought this might be difficult to handle at her age, but she really has enjoyed her experience with Mack Orthodontics and always looks forward to her appointments. It is a very fun, kid-friendly environment, and the staff is positive."
"Nice facility with friendly staff. Love their smiles! And my kids smiles look great!"
"Dr. Mack and his staff are amazing!! My daughter got her braces a year ago and her teeth are looking great. I love the fact that she sees the same person every time for her adjustments. She is always talking to her and remembers what they talked about the time before. Their scheduling is always accomodating and they are great about squeezing her in if she has a broken bracket or something. The office is soooo kid friendly and keeps my 4 year old occupied while we wait. I would recommend Dr. Mack and his office to anyone that needs orthodontics. Keep up the great work!!"
"Dr. Mack did my daughter and son's mouth and my youngest is begging to get her teeth done too. (Three more baby teeth to loose.)"
"I was not too thrilled with the idea of getting braces as an adult, but I must say it has been surprisingly easy. And I think that is largely due to working with Dr. Mack and his fantastic staff. I am very glad I chose to go with Mack Orthodontics, and I am even happier with the results I am seeing."
"The staff at Mack Orthodontics are wonderful. They always have time to answer any questions and explain anything you don't understand. My daughter loves going for her visit. It is very child friendly ad family oriented. They make having braces sound fun to the young children who need them. Would recomend them to anyone needing orthodontic work done."
"My children LOVE to visit Dr. Mack and his office! The atmosphere is kid-friendly and the staff go out of their way to make our whole family very comfortable when we visit. Dr. Mack and his staff are great about explaining details and steps along the way and really spend time making sure we understand, as well as answer any questions we may have. I highly recommend Mack Orthodontics! You and your child(ren) will never feel like a number here!"
"Very satisfied with the whole office staff, atmosphere, and care given to our daughters. What a great smile they have now! Dr. Mack does a good job explaining, encouraging, and straightening those teeth."
"All of the staff at Dr. Macks office are the Best! I have taken 3 of my children through the office with great sucess! To see their eyes on the days that the braces are removed is just "priceless". Would and have recommend this office to anyone that I can. Keep up the great work."
