Patient Reviews
"We love Dr Mack! As well as everyone who works there. Everyone is always happy and friendly!"
"Friendly staff, gentle on your teeth but get the job needed done"
"Last March the decision was made to get braces as an adult. My evaluation/introduction meeting went so much better than I expected. Dr. Mack listened to me, applied thoughtful consideration, and developed a compromise from what I wanted to what would work best for me for the best possible outcome. I really feel that Dr. Mack was genuinely looking out for my best interest, even if I didn’t know exactly what that was. I trusted him wholeheartedly. The day my braces were placed on, could have been awkward for an adult but the entire staff treated me like a person, not an older person, just a person. Every step of the process from pictures to the application I was well informed and no surprises. Next is the continuing care, each appointment I am never left waiting in the waiting room. I typically schedule my appointments in the Eldridge office and always have found a time that works for me. During the my visits, the staff is very professional and friendly. They seem to genuinely care about me not just as a patient but as a person. I have had to phone into the office for follow up questions, and everyone is able to help me, I am not kept on hold and my questions were answered quickly, patiently, and professionally, never rushed. I am almost through my time with Dr. Mack but I certainly would recommend him and his staff in the event you need Orthodontic care. Never once have I felt like just a number, I have always felt like a welcomed and valued patient. My experience was one that was very positive and if I had to do it again, I would chose Mack Orthodontics, Dr. Mack, and his staff all over again!"
"Dr Mack was great with my son. Staff is always very friendly"
"Treated with flexibility, kindness, and dignity. Upfront with costs, options and treatment plan."
"You all do a great job and his teeth are looking great!"
"Dr. Mack has taken great care of both of our girls through the years. Our girls have loved going to his office and everyone there is always smiling and very friendly."
"It was great, super friendly"
"Friendly, knowledgeable staff made my visits welcoming. They know what needs to be done to get bigger, better smiles!"
"My experience with Mack orthodontics has been wonderful, Dr. Mack is always nice, as are the employees! Truly appreciate what they do."
"My son has had a great experience with his treatment. The staff are all very friendly and Dr Mack is informative and thorough."
"Best orthodontist in the quad city and very highly recommend. Dr.Mack is so personable and actually cares about his patients and their well being!!"
"Dr. Mack takes his time with every patient that walks in the door and makes sure to give me a recap of my sons appointment and what to expect next. His staff is friendly and I love how they are on time with appointments!!!"
"Everyone at Mack was very helpful and always answered our questions. They gave good details and made my son feel very comfortable about getting his braces."
"Mack Orthodontics is the best in the business. My son, daughter, and myself all are currently patients. Dr. Mack is a specialist striving for the perfect smile every time! I highly recommend Dr. Mack and his team, from easy and convenient scheduling, to colorful fun options for braces, they have it all!"
"HIGHLY RECOMMEND!!!!Dr. Mack is the best! He is personable, communicates with you throughout the entire process, and does the BEST work! I am blown away with my daughter’s results and can’t wait for my son to start his treatment with Mack Orthodontics soon. I cannot say enough great things about Dr. Mack and his entire staff!"
"Dr. Mack has treated two of our daughters and we couldn’t ask for a more caring and thorough doctor to care for their orthodontic needs."
"I just love Dr. Mack! He has been wonderful with my kids and now myself. You won't find a more personable and professional orthodontist in the QCA."
"Greatest orthodontist in the mid west! Thank you for always taking great care of my son!"
"My teeth were moving so good that I had a wire poking me so I called and they got me right in even when they were just about to close. They really are good people and know what they're doing. And not only that, they create relationships with their customers. That right there in a PLUS in my book"
"Both of my kids and myself had braces with Dr Mack nearly 20 years ago. Now my grand daughter goes to Mack too, as will her siblings. Always top notch and always professional. I highly recommend Mack Orthodontics! Your smile is so very important to them. 😬🤪😁"
"I was Dr. Mack's very first patient. Back in the late 90's. Dr. Mack did a great job of straightening my teeth. Great memories. I still wear my retainer and my teeth still look good. Thanks Dr. Mack, Sherry, and Leanne."
"Took my oldest to Dr. Mack, back in early 2000's. Now have returned for my youngest. Again, was not disappointed. State of the art practice. Dr. Mack is still absolutely amazing! Extremely knowledgeable, professional and the friendliest personality. His staff is absolutely the same. Daughter and I, really enjoyed our consultation. She came home and told her dad, " I loved that place," 5 ***** from The Tincher Family!"
"highly recommended!!! Dr. Mack and all the staff are fantastic!"
"A AWESOME TEAM! Very professional and personable."
"You will not regret choosing Dr. Mack for your care. Ahhhhhmazing, all around!"
"I would recommend this place to everyone. The doctors are serious about what they Do, and the staff is professional everyone works well together to help you achieve a better smile. They also treat you like your at home."
"Highly recommend!! Having my 10 year old son say “this place is pretty awesome” is a WIN for this mom!! Both Drs are amazing and the follow up phone calls are so appreciated! The MACK team is so personable and kind!"
"They were VERY niceI loved it there"
"nothing but excellent experience with Mack Orthodontics. Dental services very professional all around and wonderful staff to work with. Very accommodating and understanding along the entire orthodontics process. Highly recommend!"
"Two kids with braces in the last month. Great atmosphere, kid friendly, family friendly, and very professional."
"I'm a dentist working in the Quad City Area and I recently completed my orthodontic treatment with Dr. Mack. I couldn't be happier with the results! From the front desk staff, to the assistants and Dr. Mack...they were all so friendly and welcoming! Thank you for the great experience and I'll continue to refer my patients to seek their orthodontic care with Mack Orthodontics. Thank you for my great smile! :-) -Laura Sass D.D.S."
"Dr. Mack and his staff are exceptional people. We are always treated very well. We just finished our third child in braces with this office and will be sending our fourth child to him if necessary. Dr. Mack in his office staff are the bomb!"
"Love Dr Mack and all his staff. The girls are always smiling and in good moods. Everyone is just awesome."
