Patient Reviews
"Last March the decision was made to get braces as an adult. My evaluation/introduction meeting went so much better than I expected. Dr. Mack listened to me, applied thoughtful consideration, and developed a compromise from what I wanted to what would work best for me for the best possible outcome. I really feel that Dr. Mack was genuinely looking out for my best interest, even if I didn’t know exactly what that was. I trusted him wholeheartedly. The day my braces were placed on, could have been awkward for an adult but the entire staff treated me like a person, not an older person, just a person. Every step of the process from pictures to the application I was well informed and no surprises. Next is the continuing care, each appointment I am never left waiting in the waiting room. I typically schedule my appointments in the Eldridge office and always have found a time that works for me. During the my visits, the staff is very professional and friendly. They seem to genuinely care about me not just as a patient but as a person. I have had to phone into the office for follow up questions, and everyone is able to help me, I am not kept on hold and my questions were answered quickly, patiently, and professionally, never rushed. I am almost through my time with Dr. Mack but I certainly would recommend him and his staff in the event you need Orthodontic care. Never once have I felt like just a number, I have always felt like a welcomed and valued patient. My experience was one that was very positive and if I had to do it again, I would chose Mack Orthodontics, Dr. Mack, and his staff all over again!"
"My experience with Mack orthodontics has been wonderful, Dr. Mack is always nice, as are the employees! Truly appreciate what they do."
"Everyone at Mack was very helpful and always answered our questions. They gave good details and made my son feel very comfortable about getting his braces."
"Mack Orthodontics is the best in the business. My son, daughter, and myself all are currently patients. Dr. Mack is a specialist striving for the perfect smile every time! I highly recommend Dr. Mack and his team, from easy and convenient scheduling, to colorful fun options for braces, they have it all!"
"HIGHLY RECOMMEND!!!!Dr. Mack is the best! He is personable, communicates with you throughout the entire process, and does the BEST work! I am blown away with my daughter’s results and can’t wait for my son to start his treatment with Mack Orthodontics soon. I cannot say enough great things about Dr. Mack and his entire staff!"
"Both of my kids and myself had braces with Dr Mack nearly 20 years ago. Now my grand daughter goes to Mack too, as will her siblings. Always top notch and always professional. I highly recommend Mack Orthodontics! Your smile is so very important to them. 😬🤪😁"
"nothing but excellent experience with Mack Orthodontics. Dental services very professional all around and wonderful staff to work with. Very accommodating and understanding along the entire orthodontics process. Highly recommend!"
"Two kids with braces in the last month. Great atmosphere, kid friendly, family friendly, and very professional."
"I'm a dentist working in the Quad City Area and I recently completed my orthodontic treatment with Dr. Mack. I couldn't be happier with the results! From the front desk staff, to the assistants and Dr. Mack...they were all so friendly and welcoming! Thank you for the great experience and I'll continue to refer my patients to seek their orthodontic care with Mack Orthodontics. Thank you for my great smile! :-) -Laura Sass D.D.S."
"Dr. Mack and his staff are exceptional people. We are always treated very well. We just finished our third child in braces with this office and will be sending our fourth child to him if necessary. Dr. Mack in his office staff are the bomb!"
