Patient Reviews
"Dr. Mack is one of a kind! He cares about his patients and makes sure everything is going well with your braces.His crew are just as friendly and concerned on how your progress is coming.If and when you need braces, Mack Orthodontics is a phenomenal place to get your teeth straightened!!!"
"What an amazing place all around. Dr Mack and his team are the best, hands down. My son's regular doctor recommended me over to Dr Mack and I'm so glad she did. My son had a tooth that was stuck straight forward in his gums and he needed it surgically opened to start pulling it down. I got the run around and came across a Dr that told me it'll die, just pull it. Dr Mack said, absolutely not! My son has an expander, top braces, and a healthy tooth being pulled down! I can't thank him and his staff enough. They are truly heaven sent. If you're searching for the best orthodontist, Dr. Mack and his team are it. He will never steer you wrong. All blessing to them. ❤️"
"Dr. Mack and his entire team are absolutely incredible! My son got his expander earlier this year and recently just got his braces. From the first consultation, Dr. Mack has been wonderful to work with - he is always so kind and informs us of what the next steps are so we know what to expect. He even checked in on my son the day after he got his braces to make sure he was doing well! Everyone in the office is so pleasant to work with. Mack Orthodontics is hands down the best ortho office in the QC!"
"Last March the decision was made to get braces as an adult. My evaluation/introduction meeting went so much better than I expected. Dr. Mack listened to me, applied thoughtful consideration, and developed a compromise from what I wanted to what would work best for me for the best possible outcome. I really feel that Dr. Mack was genuinely looking out for my best interest, even if I didn’t know exactly what that was. I trusted him wholeheartedly. The day my braces were placed on, could have been awkward for an adult but the entire staff treated me like a person, not an older person, just a person. Every step of the process from pictures to the application I was well informed and no surprises. Next is the continuing care, each appointment I am never left waiting in the waiting room. I typically schedule my appointments in the Eldridge office and always have found a time that works for me. During the my visits, the staff is very professional and friendly. They seem to genuinely care about me not just as a patient but as a person. I have had to phone into the office for follow up questions, and everyone is able to help me, I am not kept on hold and my questions were answered quickly, patiently, and professionally, never rushed. I am almost through my time with Dr. Mack but I certainly would recommend him and his staff in the event you need Orthodontic care. Never once have I felt like just a number, I have always felt like a welcomed and valued patient. My experience was one that was very positive and if I had to do it again, I would chose Mack Orthodontics, Dr. Mack, and his staff all over again!"
"Dr Mack and his team are great! They are all super friendly and were eager to answer all of our questions and concerns. They fully explained their plans for my daughter’s braces."
"Called on Wednesday . Got in for new patient/consultation on Tuesday the following week. Left that appt with braces. Couldn’t have been a better smoother experience or process. Highly recommend."
"3 daughters, 3 sets of braces from Dr Mack, 3 beautiful smiles & 2 happy parents! Great staff & exceptional service."
"Everyone at Mack was very helpful and always answered our questions. They gave good details and made my son feel very comfortable about getting his braces."
"Dr Mack and his staff have always been wonderful to our family. They run such an efficient office and the experience there is always top notch.He also went above and beyond by coming in on a Saturday night when my son had an issue with his braces. I am so happy to have both of my boys getting braces through him."
"Mack Orthodontics is the best in the business. My son, daughter, and myself all are currently patients. Dr. Mack is a specialist striving for the perfect smile every time! I highly recommend Dr. Mack and his team, from easy and convenient scheduling, to colorful fun options for braces, they have it all!"
"Our son is a client at Mack and we couldn’t be happier! Their staff is very prompt to get us in and always so friendly. Dr. Mack is very friendly and so positive! We have been so pleased with our son’s progress and will absolutely take our next two children here for their braces as well."
"Dr Mack and his team are outstanding! I highly recommend. They do a great job and while getting braces was not something my daughter was excited about, she never dreaded going, that is something to be noted! The one thing I enjoyed was the efficiency too. They stayed on schedule which as a working parent is something I was grateful for."
"We are so happy with the professionalism and dedication Dr.Mack showed to both of our kids with their braces. Our kids were always at ease and comfortable with all work being done with the results being amazing. They are proud to smile and show off the results!"
"I've had a great experience with all the staff member being extremely polite.And after 2 years of braces my teeth feel fantastic."
"Both of my kids and myself had braces with Dr Mack nearly 20 years ago. Now my grand daughter goes to Mack too, as will her siblings. Always top notch and always professional. I highly recommend Mack Orthodontics! Your smile is so very important to them. 😬🤪😁"
"Two kids with braces in the last month. Great atmosphere, kid friendly, family friendly, and very professional."
"Dr. Mack and his staff are exceptional people. We are always treated very well. We just finished our third child in braces with this office and will be sending our fourth child to him if necessary. Dr. Mack in his office staff are the bomb!"
"Dr. Mack and his staff have been truly AMAZING with our 3 kids. He helped one over come the white coat syndrome! We will sure miss them once our youngest has his braces off. I would send everyone to Mack Orthodontics you would NEVER be disappointed. We LOVE it!"
"Dr. Mack and his staff have been truly AMAZING with our 3 kids. He helped one over come the white coat syndrome! We will sure miss them once our youngest has his braces off. I would send everyone to Mack Orthodontics you would NEVER be disappointed. We LOVE it!"
"Dr. Mack is absolutely wonderful! So great with our kids. We have three kids in or on their way to braces. Our oldest is almost out of his braces. His teeth look great! We saw an immediate improvement and it has just gotten better and better. We also have a son who is a bit skiddish of dentists, etc and Dr. Mack does such a great job of calming his fears. I would highly recommend Mack Orthodontics! Thanks Dr. Mack!"
"Dr. Mack and the office staff are amazing. They have helped my teeth grow in many ways. I don't even have braces on yet and I look forward to the many years ahead. When I grow up I want to be just like Dr. Mack."
"Dr. Mack is the friendliest dentist I've ever met. Both of my kids have had braces at Mack Orthodontics. We drive a few towns away even though there's another orthodontist a mile from our house. The entire staff is always friendly making it an appointment my kids look forward to! Love it there."
"Dr. Mack is the best, he is always to engaging with the kids and fun to be around. My kids teeth have come a long way, thanks to his expertise and knowledge. I would recommend Dr. Mack to anyone in need of orthodontic work. I would even recommend having your children checked earlier than you think, the sooner they start working on the jaw the bigger the impact with less time spent in braces."
"Dr. Mack and the staff at Mack Orthodontics are wonderful! From the moment I came in for my consultation to day I got my braces removed, each and every staff member went above and beyond to make me feel right at home. Thank you Mack Orthodontics for giving me the smile of my dreams!"
"I wasn't sure what to expect since I never had to deal with an Ortho before. Dr. Mack is the best. Makes my son very welcome and always has a smile on his face. He makes sure that even newbies like us understand why we are doing what we are doing(ie. retainer, braces and such) and what we are hoping to achieve. His staff is also amazing. They are always in a good mood and helpful. I feel the level of care is very high and you can tell that they care about you as a patient, or the parent of a patient. I wouldn't go anywhere else."
"Dr. Mack's office is great! The staff is always very friendly. We are very new to the world of braces and everyone in the office has been so willing to explain everything in very simple, easy to understand terms and they have answered all the questions we have had. We have been so happy with our experience that we are getting ready to start our second child with Dr. Mack!"
"My daughter, age 7, had to get braces this spring. I thought this might be difficult to handle at her age, but she really has enjoyed her experience with Mack Orthodontics and always looks forward to her appointments. It is a very fun, kid-friendly environment, and the staff is positive."
"Dr. Mack and his staff are amazing!! My daughter got her braces a year ago and her teeth are looking great. I love the fact that she sees the same person every time for her adjustments. She is always talking to her and remembers what they talked about the time before. Their scheduling is always accomodating and they are great about squeezing her in if she has a broken bracket or something. The office is soooo kid friendly and keeps my 4 year old occupied while we wait. I would recommend Dr. Mack and his office to anyone that needs orthodontics. Keep up the great work!!"
"I was not too thrilled with the idea of getting braces as an adult, but I must say it has been surprisingly easy. And I think that is largely due to working with Dr. Mack and his fantastic staff. I am very glad I chose to go with Mack Orthodontics, and I am even happier with the results I am seeing."
"The staff at Mack Orthodontics are wonderful. They always have time to answer any questions and explain anything you don't understand. My daughter loves going for her visit. It is very child friendly ad family oriented. They make having braces sound fun to the young children who need them. Would recomend them to anyone needing orthodontic work done."
"All of the staff at Dr. Macks office are the Best! I have taken 3 of my children through the office with great sucess! To see their eyes on the days that the braces are removed is just "priceless". Would and have recommend this office to anyone that I can. Keep up the great work."
